Receiving Error Message: User Name, Organization or Serial Number Is Missing or Invalid, In Adobe Photoshop CS2

November 13, 2007 by
Filed under: Adobe Photoshop, How To 
  1. Uninstall Photoshop CS2 using Window’s Add or Remove Programs utility.
    1. Go to the Windows Start menu and then select the Control Panel option.
    2. Choose the Add or Remove Programs icon
    3. Select Adobe Photoshop CS2 and then click Change/Remove button.
  2. Then, install Adobe Photoshop CS2 again. Make sure that you fill out all required information on the Customer Information screen (i.e., indicate the correct user name, organization, and serial number data).

Comments

6 Comments on Receiving Error Message: User Name, Organization or Serial Number Is Missing or Invalid, In Adobe Photoshop CS2

  1. kudrat on Wed, 23rd Dec 2009 6:40 pm
  2. i am downloadind adobe photo shop
    but i have no user name, organization and seria number
    plz give me slution

  3. Kyle on Wed, 23rd Dec 2009 9:15 pm
  4. @kudrat – If you purchased the software, you will have received that info.

  5. Rabbit on Thu, 14th Jan 2010 9:05 pm
  6. i had some recent pc failure with my motherboard, had to install a new motherboard and im getting this error, went to do the thing u said but its not showing in add/remove programs… i didnt reformat just reinstalled windows

  7. Kyle on Fri, 15th Jan 2010 1:04 am
  8. @Rabbit – If you reinstall Windows, the Windows registry is also affected, so what you are experiencing makes sense actually. The uninstall programs list is store in the Windows registry.
    You will probably need to reinstall Photoshop.

  9. Ronald on Tue, 13th Jul 2010 12:35 am
  10. fyi, and everybody else, this can also be due to the fact that you are installing on Windows 7 64 bit in which case the wron directory is useed for install.

    In the installation procedure install in c:\progra~2\adobe instead of c:\program files\adobe. I have done this and it worked fine for me.

    Ronald

  11. moemoe on Wed, 18th May 2011 12:24 pm
  12. ur answer is really work, thank u very much

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