How to Fix Error 1719 in Windows

September 2, 2008 by
Filed under: PC Errors 

Error 1719 in Windows is related to the error message “The Windows Installer Service could not be accessed.”, and is related to the Windows installer. The error can come up both when installing software and uninstalling software. This includes Windows updates, since the Windows update process also makes use of the installer.

The actual file that error 1719 is related to is “MSIEXEC.EXE”. Most likely the file is missing or corrupt. Corrupt can also mean that there is a problem in the Windows registry involving the msiexec.exe file.

How to Repair Error 1719

In most cases the error can be fixed by re-registering the msiexe.exe file. Simply start a command prompt (Start menu -> Run -> type “cmd” and press Enter), and then type “msiexec /unregister” and press Enter. Next type “msiexec /regserver” and press Enter again. Now reboot the computer and see if the problem is fixed.
Note that for the 64-bit version of Windows 7, you will also need to run this command “C:\Windows\Syswow64\Msiexec /regserver” to re-register the 64-bit version of the installer.

If this does not solve the issue, try to boot Windows in Safe Mode (F8 during startup) and repeat the previous steps.

Another thing to check is if the Windows registry entry actually matches the location of the file on disk. Open the Windows registry (Start menu -> Run -> type “regedit” and press Enter), and then browse to the registry key named:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer

MSIServer registry entry

Check the Data for a value named “ImagePath”. This should contain the folder and file name of the msiexec.exe program, followed by “/V”. So check the actual location of the file on disk, and if necessary change the path in the Windows registry. Make sure you make a backup of the registry before changing it.

The last thing to check is if the Installer service is set to run manually. For this you need to start the Services window (Start menu -> Run -> type “services.msc” and press Enter). Scroll down to the Windows Installer service and check if Startup Type is set to Manual. If this is not the case, then right-click it, and in the popup menu select Properties. Next, change the Startup type to Manual and click OK. Again it is best you restart your PC before trying to install or uninstall software again.

Windows Installer service

This will set the installer service to manual installation, as some software programs do not install if the installer service is already running. Keep in mind that you might need to set it to Automatic again for installation of other programs.

If you find nothing helps, you can also try to download and reinstall the Windows Installer from the Microsoft website, but this would normally only help in Windows XP and Windows 2003 server as Vista and Windows 7 already include that version of the installer.

In the 64-bit edition of Windows 7, there is one more thing to try, which is related to the WOW64 entry in the same registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer

Look up the WOW64 entry and double-click it to be able to modify it. Change the value from 1 to 0, and then use the Services window to Stop and Start the Windows Installer service. After that try the installation again.

Comments

56 Comments on How to Fix Error 1719 in Windows

  1. Nickos on Sun, 16th Nov 2008 5:39 pm
  2. Bravo… following your explainations I fixed the error 1719
    Thanks a lot
    friendly
    Nickos

  3. Negar on Mon, 2nd Feb 2009 7:51 am
  4. Hi
    I did all of steps that you had said,but non of them fixed my error and I still can’t instal a new software.
    what else do you recommend to help me?

    Thanx

  5. Anthony on Mon, 2nd Feb 2009 11:04 am
  6. @Negar – The only additional thing I can recommend off hand is to reinstall the Windows Installer runtime. I have added the link to the article.

    Anthony

  7. Mustafa on Wed, 18th Feb 2009 8:44 pm
  8. i’ve just restarted vista and the error is gone, just try it

    greetz

  9. Dave on Sat, 21st Nov 2009 1:02 am
  10. Thanks, it woked great fot me!

  11. Stephen on Tue, 1st Dec 2009 8:20 am
  12. Well done my friend…..I have just followed your explanations and the problem was fixed. Thanks a lot for your help.

    Rgs,
    Stephen

  13. Michael on Mon, 19th Apr 2010 4:07 am
  14. I followed all of these steps including downloading and re-installing the Windows Installer…still getting the same error 1719 message. Could there be anything wrong with the software I am trying to download for a new printer? I doubt it, but it’s a used printer with an old software CD.

  15. Anthony on Mon, 19th Apr 2010 8:18 pm
  16. @Michael – Could be, but what is you Windows version, and which printer are you trying to install?

  17. Madhu S on Tue, 4th May 2010 1:23 pm
  18. Thanks ,,,,,,,,,The steps given help me to fix the problem

  19. azzzriq on Thu, 13th May 2010 8:06 am
  20. thanks………i will try

  21. ahtchie on Sat, 15th May 2010 1:11 am
  22. i also have this same problem. even done all the things you instructed but to no avail. btw, mine is windows7, could it be that this won’t work with my system.

    my last resort would be trying to reinstall my os.

  23. Anthony on Sat, 15th May 2010 8:13 pm
  24. @ahtchie – This problem can indeed still occur in Windows 7. Are you running the 64-bit version by any chance? I updated the article with some details regarding 64-bit versions as there is a 32-bit and 64-bit version of the installer file.
    Reinstalling is an option, but should be the last resort. The “sfc /scannow” at the command prompt is something you should try first.

  25. Bill on Sun, 13th Jun 2010 12:05 am
  26. BRAVO – ten times more helpful than Microsoft. After hours of trying to make the ‘run’ fixes work — the hotkey fix finally worked. Thanks for speaking English and graphically demonstrating.

  27. Lorris on Wed, 21st Jul 2010 6:42 pm
  28. FIXED WITH WINDOWS LINK!!!11

  29. Kurzwell on Fri, 6th Aug 2010 1:47 pm
  30. Thank you so much ………… the steps given help me to fix the problem in just 5 minutes !!!!!!!!!!!!!!!

  31. tilion on Sun, 26th Sep 2010 12:32 pm
  32. Windows 7 x64, same problem and nothing help. I did all steps but error still there.
    Help me please).

  33. Matthew Erwin on Mon, 4th Oct 2010 12:55 pm
  34. I had two Dell laptops displaying the Error 1719, as per the instructions I unregistered and then re-registered the msiexec and all worked as it should. Thanks!

  35. Sue Leitner on Mon, 8th Nov 2010 10:52 pm
  36. Thanks to all who take the time to answer here.

    I have a XPPro SP3 machine that I don’t ever want to hook up to the net again. (I am absolutely sure that there is some kind of “thing” that I cannot erase using things like DBAN and KILLDISK, but that’s another story…)

    I have tried all the steps above, but I still am not able to uninstall (or for that matter, reinstall from disk) a number of programs, including FrontPage, QuickBooks, and TurboTax.

    Can the problem possibly be because MSInstaller is somehow web-based, and I can’t make this work without connecting to the web?

    Thanks again.

  37. Anthony on Tue, 9th Nov 2010 1:28 am
  38. @Sue Leitner – One more thing you can try without an Internet connection is to use the system file check utility to verify and correct the Windows system files.
    Just start a commend prompt (use a user with admin rights), and type SFC /SCANNOW and press Enter. It might ask you for the Windows setup disc if files need to be replaced.

  39. Anonymous on Tue, 9th Nov 2010 4:30 pm
  40. Thanks for the help, I think it worked! I stupidly used my real name… if this is moderated, would it be possible to change my name to anonymous?

  41. One man alone on Tue, 9th Nov 2010 10:40 pm
  42. I too have a computer I don’t trust to hook up to the net, and after trying everything here, I actually re-installed XP from a retail disk after a long reformat. I just installed one non-windows product, and out of curiosity looked at the event logs. Right after that installation, I see an error 0x800706BA that says, “failed to connect to server.” THAT prompted me to just look through the registry for msiexec keys. How many different msiexec.exe keys should there be, anyway? A handful? Dozens?

    I know that the innards of regedit are dark and unknowable, but I appreciate any insight you can offer.

    Remember, this is a machine that has given me many reasons not to trust it on the net, no matter what I (or the remote assistance techs at Microsoft do.)

  43. Paul on Wed, 24th Nov 2010 6:47 pm
  44. Good stuff it fixed the issue in no-time!. Thanks for the time spent on this article man I really appreciate that :)

  45. Mohite on Wed, 15th Dec 2010 3:40 pm
  46. Good work man worked like a charm…
    Thank you….

  47. heron grey on Fri, 7th Jan 2011 7:00 pm
  48. how do i fix error message 1402

  49. Anthony on Mon, 10th Jan 2011 3:07 pm
  50. @heron grey – When do you get the error, and what is the Windows version?

  51. Maxx on Thu, 13th Jan 2011 5:42 am
  52. Thanks !!! Error was fixed by services.msc !!!

  53. John on Mon, 7th Feb 2011 1:16 pm
  54. Hi Anthony, I have Windows 7 (64-bit version). Should the value of ImagePath be “C:\Windows\Syswow64\Msiexec /V” ? (it is currently “C:\Windows\system32\msiexec.exe /V”)

  55. Anthony on Mon, 7th Feb 2011 1:49 pm
  56. @John – Correct, for 64-bit Windows the ImagePath value should be different.

  57. Carlos on Mon, 21st Feb 2011 6:03 pm
  58. Is not working for me i still need help! Please!

  59. Nix on Mon, 7th Mar 2011 9:23 pm
  60. When I go to services.msc I get Microsoft Managmend Control encountered an problem and needs to close…Can’t open it.Everything in my registry editor is fine.What should I do???Please help!!!

  61. Nix on Tue, 8th Mar 2011 4:00 pm
  62. Hello again!!!
    I found a solution!!!Go to the registry cleaner.Start scan and fix problems.After that restart computer and than try to install!It worked for me!If it doesn’t work!Folow the same procedure as I said and try to install to another disk!Worked for me…Ignore the comment above.

    »crosslinked«

  63. Anthony on Tue, 8th Mar 2011 11:26 pm
  64. @Nix – Glad you fixed it. I was about to suggest you run the SFC /SCANNOW command at the command prompt, which checks and corrects any issues with Windows system files, but a registry error could have also caused problems.

  65. Nix on Thu, 10th Mar 2011 12:41 pm
  66. Tnx anyway.I might need it in the future.I hope my comment will help somebody…

  67. ameer on Tue, 5th Apr 2011 10:02 pm
  68. thanks man u helped me alot

  69. Andy1458 on Thu, 14th Apr 2011 2:29 pm
  70. Well done for supplying a working resolution to this problem and in layman’s terms too. Thanks again I’m a very happy bunny.

  71. ali on Sun, 24th Apr 2011 5:16 am
  72. the windows installer service be accessed

  73. ali on Sun, 24th Apr 2011 5:19 am
  74. wrire the erore 1719 and i cannot install the progaram

  75. andi on Thu, 28th Apr 2011 4:41 pm
  76. i cant fix yet i have windows xp i do all what is required but still cant

  77. everdimension on Thu, 30th Jun 2011 7:10 am
  78. Thanks very much for this post – re-registering the msiexe.exe worked perfectly. At first i thought the problem was due to the damaged image-file, but tried this and the program installed just as it should have 8-) Thanks again.

  79. Miguel on Wed, 10th Aug 2011 12:12 am
  80. Perfect! It worked!!!!!!!!!!! I have a winXP 64bits. Thanks from Madrid,Spain. ;)

  81. dennis on Mon, 26th Sep 2011 8:25 am
  82. Thanx a lot this solved my problem.

  83. amy on Mon, 10th Oct 2011 3:26 pm
  84. i am trying the last thing you said to do and i have changed the 1 to a 0 but im stuck on where to go now, can someone help?

  85. bill pollard on Mon, 10th Oct 2011 3:39 pm
  86. Tried all of your recommendations but still recieve the error message when trying to install a particular free program which is unsupported by the issuer.

  87. Anthony on Mon, 10th Oct 2011 5:35 pm
  88. @amy – You have changed the value in the registry? And did you use the service manager to stop and restart the service? (services.msc at the Start menu).
    Still the same error after that?

    @bill pollard – What is the program you are trying to install, and what Windows version are you running? Maybe I can try it and see if there are any problems or dependencies.
    You can also try uninstalling the program in case it is listed in the uninstall option of the Control Panel. Also check the Program Files folder and delete any folders/files related to the installation. Error 1719 can be caused by a partial or failed previous installation.

  89. bill pollard on Tue, 11th Oct 2011 11:39 am
  90. I have installed GPS TrackMaker Version 13.8 ( the latest version) when I come to open the programme it activates the windows installer, arrives at the restart computer option. After saying “yes” to a restart the Windows installer once again tries to complete an install only to show the error 1719 message. If i delete the windows installer the programme eventually runs with some actions once again activating the windows installer. I have removed all aspects of the programme from all areas of the computer, reinstalled but still have the same error.

  91. bill pollard on Fri, 14th Oct 2011 9:39 am
  92. MY OPERATNG SYSTEM, WHICH I OMMITED FROM MY PREVIOUS POST, IS WINDOWS XP PROFESSIONAL SP 3

  93. Anthony on Mon, 17th Oct 2011 9:33 pm
  94. @bill pollard – For now I downloaded the GPS TrackMaker full version on a Vista 32-bit system and installed it. That went fine, so the download is valid and works.
    From your experiences, I would still try to uninstall the software again, and then run a registry cleaner (like ccleaner) to make sure all remnants of the software are gone. Then download the installer again, reboot and install once more.
    The symptoms you are describing really point to a corrupt or half-finished installation to me.

  95. Phil on Mon, 24th Oct 2011 7:39 pm
  96. Thank you @Anthony
    The only thing that worked for me (win7, 64) was the last thing, setting wow64 from 1 to 0, then stopping and starting Windows Installer in services.msc. Super job.
    Do I need to replace it from 0 to 1 afterwards?

  97. Anthony on Mon, 24th Oct 2011 8:54 pm
  98. @Phil – Glad it helped you fix the problem.
    Yes, you can change the 0 back to 1 afterwards. But if you run into the problem again, be prepared to change it again ;)

  99. KARL AZOMS on Fri, 16th Dec 2011 1:08 pm
  100. THANKS A LOT… YOU SAVED ME

    MERRY XMAS

  101. aldi on Tue, 20th Dec 2011 1:44 pm
  102. Thank you very much. It really helped indeed. Happy New Year and greetings from Ukraine.

  103. Chris on Mon, 6th Feb 2012 10:58 pm
  104. Just would like to say thanks for the information pertaining to Windows 7 64bit nothing else anywhere had a solution besides reinstalling.

  105. Mctavish on Fri, 9th Mar 2012 3:49 am
  106. it’s………….awesome….thanks a lots….

  107. Saad omar on Sun, 25th Mar 2012 2:59 pm
  108. I DO NOT KNOW HOW BUT I TURNED OFF MY KASPERSKY AND IT WAS PERFECT THEN !
    IT COULD BE REASON !

  109. Boppa on Wed, 28th Nov 2012 3:48 am
  110. +1 for the Win 7 64 bit HKey fix, worked for me :)

    […] How to Fix Error 1719 in Windows – PCauthorities.com – Error 1719 in Windows is related to the error message “The Windows Installer Service could not be accessed.”, and is related to the Windows installer…. […]

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