Comments on: How To Fix Webcam Problems

By: Kyle

Kyle — Mon, 06 Feb 2012 10:54:41 +0000

@paula malcolm – There is probably some additional webcam software installed that is affecting the webcam behavior (something like manycam, which can add special effects to your webcam). Try checking the startup programs (using “msconfig”) to see if anything like that is being run.

@ritika – Did you get any error during installation, or does the device manager show an error for the webcam?
If so, try uninstalling the webcam software and reinstalling it.
If not, try using a different program, like SplitCam to see if that shows the webcam picture.

By: ritika

ritika — Sat, 04 Feb 2012 17:20:27 +0000

i have installed the iball face2face camera C12.0 but no image

By: paula malcolm

paula malcolm — Thu, 19 Jan 2012 11:39:43 +0000

There is a picture on my web cam (hearts) and I cant video chat on skype The picture wont go away. The light comes on like it wants to but it wont work…very annoying. Once it said the program was blocked by another program??? Not sure what to do

By: Kyle

Kyle — Mon, 09 Jan 2012 13:11:54 +0000

@pilar tanez – adjustment in color is normally offered by the application accessing the webcam. There will be an options/settings/properties type of selection that shows the Webcam settings. If not available in the application, you can try installing SplitCam or ManyCam, which will allow you to change those settings. They will then also have effect on the use of the webcam in other applications.

For the opening without permission, the first thing that comes to mind is the online use of the webcam (in a browser). Check your security/access settings in the Flash Player.

By: pilar tanez

pilar tanez — Sun, 08 Jan 2012 16:53:21 +0000

im facing a problem about my webcam . .picture appears but there is no adjustment in color and it opens without permission

By: Kyle

Kyle — Tue, 03 Jan 2012 18:00:10 +0000

@California0324 – The file winbrand.dll is actually a Microsoft file, that is not supposed to have anything to do with the webcam driver.
I would suggest you run the Windows system file checker at a administrator command prompt. Type “sfc /scannow” and press Enter. That will check the Windows system files and offer to fix any errors found.
If the webcam still has problems, try uninstalling the webcam software first (rather than only the driver).
You can also try using the System Restore feature to bring back the configuration from a previous date, but if the DLL is corrupt, that might not help.

By: California0324

California0324 — Tue, 03 Jan 2012 11:17:54 +0000

Hi I have an HP pavilion DV4. My webcam was not showing up so I tried to uninstall it, so i can re-install it again. well after i uninstalled it i downloaded the software from the HP website – but not it won’t let me install it again! when i click the set up, i get a message that says

C:\\Windows\system32\WINBRAND.dll is either not designed to run on Windows or contains an error. Try installing the program again using the orginial installation media or contact your system adminstrator or vendor for support

What can i do? I have all the other HP MEDIA SMART stuff still, since it was only the WEBCAM i uninstalled, but now I can’t get it back? please help thank you

By: Kyle

Kyle — Wed, 28 Dec 2011 06:55:08 +0000

@nitin – Not sure about the green screen problem with the webcam. Have you tried different programs to access the webcam? Try SplitCam or ManyCam if you can.

@Kiran – Be careful in putting your email address in comments like that, they will easily be picked up by spammers.

@Shayla – First thing I would recommend you try is to uninstall and reinstall the ArcSoft software. Could easily be a configuration problem. And the sequence of software/driver installation can definitely make a difference.

@Gagan – If you know the brand and model, you can try looking up the webcam driver on the manufacturer website. If not, you can try a driver finder program. That will check the hardware ID and match it with a driver.

@joselin – You are welcome. I guess that means your audio recording works again?

By: joselin

joselin — Tue, 27 Dec 2011 22:19:21 +0000

Thankk You So Muchh!!! :)

By: Gagan

Gagan — Tue, 27 Dec 2011 21:14:39 +0000

Where do i go to update the webcam driver, if i did not get any cd’s with it?