How to Fix Blue Screen Errors

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874 Responses

  1. sumaiya says:

    I am having blue screen problem in my dell latitude d6100.but in sage mood it works good.
    it started like this:
    I was having green horizontal line all over my screen. i uninstall and reinstall nvidia driver.It didnt help. then i repair windows using the xp cd.
    the graphics problem gone but the blue screen problem started.
    PLEASE HELP!!!!

  2. Khoers says:

    My computer boots and get to the screen with the Windows XP logo and the loading bar underneath it once it gets past that I get a BSOD with STOP 0x000000BE. I can’t get into safe mode either. Any ideas on how to repair this?

  3. Anthony says:

    @EricRay – Try booting in Safe Mode (F8 key during boot). That mode uses the standard VGA mode and driver, so there should not be any video issues that cause problems.
    If that works, either uninstall or reinstall the movie player you were using.
    Also type “dxdiag” at the Start menu to see if there are any errors reported in your DirectX configuration.

  4. Anthony says:

    @Ryan branes – Do you know the error message or error code that shows on the blue screen?
    BSOD errors after reformatting the system generally indicate a problem with the memory (RAM) or with the boot disk. One option you can immediately try is to go into the BIOS (F2 or Del key during boot in most cases), and the use the option to load the default BIOS settings. That would reset all timing for memory to the factory settings, as well as enable/disable status for all onboard devices.

  5. Ryan branes. says:

    When I format my pc it cannot load to partition mode or format mode there is a blue screen appear.. what can i do for this//.?thanks pls help me

  6. EricRay says:

    my laptop got a blue screen while watching a movie, it seems my movie player was the cause. i did a reboot but nothing would get out on the screen, there’s only black screen. It would just turn itself off again in a few seconds. how can i solve this problem? it’s been five days now. thanks!

  7. Anthony says:

    @saif – One other option to find the cause of a blue screen error is to use the debugging tools for windows to open and analyze the memory dump file (or minidump).
    Needs a little skill and time though.

  8. saif says:

    I have been getting blue screen errors again from the past one week but there is no name of the driver. also it comes up at any time.
    please tell me how i can know which driver is causing the problem and how i can solve the blue screen problem.

  9. shah says:

    today user call and after changing ram computer work fine for a week not restart, i think may be when he is using outlook it happen may be some file or spy virus there ,

  10. shah says:

    HP machine give problem with the blue screen error.technician format the bc and after for awhile give error.i visit the site and change the memory but when i test the memory hare in my other computer work fine ,now still i have dough where is the problem.please advice me thanks

  11. Anthony says:

    @Paul – Yes, you can configure Windows to not automatically restart when a BSOD happens.
    In the Control Panel, go to System, and select the advanced system settings. Then click the Settings button in the ‘Startup and recovery’ section.
    Now clear the checkbox that says ‘Automatically restart’ and click OK.

  12. Paul says:

    I have recently started getting the BSOD on a Vista insallation.

    The computer will start in safe mode, but not normally.

    The blue screen only stays on for a few seconds then clears so I do not get chance to read what the problem is.

    Is there anyway to make it stay on the screen so that I can read it or someway to read the minidump, I have han no luck with the Microsoft program listed above.

  13. Anthony says:

    @jmesguerra – If you get the BSOD always, even after formatting your system, the problem is most likely a hardware error. If you did a full NTFS format during the installation, then the hard disk should be good. So that leaves the RAM and the motherboard as possible causes.
    RAM you can test with memtest86.

  14. jmesguerra says:

    thanks 4 ur reply sir..
    the blue screen always say’s
    dumping physical memory. something like that..
    how can i fix it…

  15. Anthony says:

    @Tim – If you can’t get it to boot from the hard disk, not even with F8, you can try the CD/DVD-ROM drive. Insert a bootable Windows setup disc and make sure that the CD/DVD-ROM drive is set up for boot in the BIOS.
    If you can start from that, you can try the Repair option.
    If not, it could very well be that your hard disk is the problem, and you need to reformat it. In that case, first try the hard disk in another computer or in a USB casing, so you can try accessing it from a workable Windows computer and copy your data.

    @Ana – Thanks for sharing your experiences. System restore can often help, and it does save time compared to a fresh install, since all relevant drivers and software is preinstalled. You’ll still go through the Windows update process though.
    In respect to the printer service, good to know it helped in your case. In itself it is very possible that device services like the printer service cause blue screen problems, since drivers also run as services.
    Thanks again.

  16. Ana says:

    After dealing with BSODs since a few months after getting my computer (Dell Mini 1012) and after 2 years of coming up with no way to stop them, I had no option but to do a factory restore (not a system restore). After researching I found that over time Windows becomes corrupted and there’s really no solution but to do a factory restore. I saved all my data to an external hard drive and did the factory restore. It’s a different precedure for different brands, so you have to research how to do it on your computer. It worked like a charm but was a headache reinstalling all the programs that didn’t come with the laptop, though much easier than reformatting the hard drive and reinstalling Windows and updating all the drivers – that would take days. Within an hour I was back in business. That was good for about a year, then the BSODs started again.
    I found that for some reason print and fax were causing me to have BSODs. So I disabled them at – Start>Run> services.msc. Again, I was good for several months but on starting my computer the other day I received the BSOD even before my computer fully booted. I simply turned it off, then turned it back on and I haven’t seen that message again. Now I have to figure out what program in the start folder is causing it. Hopefully, I’ll find the solution soon but for some reason I think this is going to be a problem with the life of the computer running a Windows OS. Anyway, I hope some of my solutions helped.

  17. Tim says:

    My HP Pavillion Elite has given me 2 years of solid service. In the middle of a project it started slowing down so I figured I was ready for a reboot. With no warning it won’t reboot. Tried booting to safe mode but won’t get past the blue screen with the cursor. Tried F8 and ALL of the options. One time I did get the dreaded DRIVER_IRQL_NOT_LESS_OR_EQUAL error.
    If I could just get to a System Restore I would be happy but can’t get that far. HELP!!!!

  18. saif says:

    thnx for the reply. i dont think there is a name for the driver. i didnt get the blue screen recently so i dont remember much about it. still i will check if there is any driver name or something in the blue screen if it comes.

  19. Anthony says:

    @Willem de Jong – Windows Updates have causes blue screen errors in the past as well, either as a generic update or specifically in combination with certain hardware.
    But I would still recommend you install the updates one-by-one to find out which one is causing the BSOD, so you can skip that one and install the other updates as they might be important.

    @jmesguerra – If your system does not boot even after formatting it, it is most likely that you indeed have a hardware problem. Did you do a full format (not quick)?
    Also run a memory (RAM) test, for example with memtest86 (you can create a bootable CD for that).

  20. jmesguerra says:

    sir i can’t go to safe mode… the blue screen always shown whenever i reformat my PC. is my hard disk is the problem ??

  21. Willem de Jong says:

    After installing an SSD drive and a new Windows 7 home premium OS everything was fine. Till a got the message 72 Windows updates are waiting for download and install. After that I experienced blue screens of death. The one after the other. So I removed all of the newly installed updates and the bleu screens of death were gone.

  22. Anthony says:

    @saif – The bsod errors you are getting are normally the result of a bad driver or driver conflict. A driver version update could cause it, updating a different driver, or hardware changes.
    Does the BSOD screen mention the driver name (.SYS)?
    If so, please post it, as it will tell us which driver you need to look at. If required, configure Windows not to automatically boot on system errors, so you can see the BSOD screen as long as you need.

  23. saif says:

    i get any one of two blue screen of death errors and that also a anytime when i am using my laptop, the first one is the ‘process_has_locked_pages’error and the other one is ‘driver_left_locked_pages_in_process’. i dont know what to do about it please help me.

  24. Anthony says:

    @cameron – First try and start in Safe Mode (F8 key during boot) and see if that still works. That uses the administor account, so if you can start in Safe Mode and it works, you can try creating a new user account, reboot and log in using the new account.
    If that works, there is a corruption in the user accounts. Best advice I know about that is to simply copy the user data to a new user, and then delete the user account. The only limitation is that you might not be able to use exactly the same user account name.

    If the new user results in the same problem, it is more likely a system or hard disk problem. If Safe Mode works, you can run “chkdsk /f C:” at the command prompt (change C: if you use a different boot drive).
    If Safe Mode does not work, you will need a Windows installation CD or recovery CD to boot from and then run the repair option.

  25. cameron says:

    every time me and my bro go on our accounts is a bluescreen right away. but in my moms you have to do this werid scan and as soon your about to finish the blue screen pops up idk what to do

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