Comments on: How to Fix Blue Screen Errors

By: Anthony

Anthony — Mon, 23 Apr 2012 11:36:42 +0000

@wolf – With stop error 0x0000001a, first try running a Memory Diagnostics test to check the computer memory (RAM). That is a common cause for such errors.
Drivers are also a possible cause, but you’d have to send me the minidump to find out.

@Ian Macdonad – What Windows based media player do you have exactly? Can you post some more details about brand, model and version?
Maybe there is some kind of factory reset option.

By: Ian Macdonad

Ian Macdonad — Sat, 21 Apr 2012 12:22:11 +0000

I have a windows media player and when i turned it on today i put it on the correct channel i got a BLUE SCREEN there is nowhere to go its totally blue and there is no start menu to do anything Any ideas how to fix PS it did happen once before abd i messed about switching the palyer off and on etc and it started to work properly but have not been lucky this time

By: wolf

wolf — Sat, 21 Apr 2012 11:41:08 +0000

can any one plz help

By: wolf

wolf — Sat, 21 Apr 2012 11:40:18 +0000

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA800219F600
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump42112-15069-01.dmp
C:\Users\akshay\AppData\Local\Temp\WER-30248-0.sysdata.xml

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

By: Anthony

Anthony — Wed, 04 Apr 2012 13:37:53 +0000

@dhaval – Stop error 0xc000021a is not a common eror for BSODs. You can check the MS KB article on it to see if that helps you. But for Windows 7, it seems the booting in Safe Mode and using a restore point can fix it.
Could be an update or another system update that is causing it.

@Mimi – Could be a problem with IPSec according to Microsoft, or a device driver problem. Does the error happen randomly or during specific actions (or use of specific software)?

_{»crosslinked«}

By: Mimi

Mimi — Tue, 03 Apr 2012 11:10:38 +0000

Hi, I have BlueScreen several times a day. I have followed your instruction to check STOP error code. It is 0x000000C2 Bad Pool Caller. Below is my problem detail

Problem Event Name : BlueScreen
OS Version : 6.1.7601.2.1.0.768.3
Locale ID : 3081

Additional Inf about problem

BcCode : C2
Bcp1 :00000007
Bcp2 :0000109B
Bcp3 :08050005
Bcp4 :84F7A418
OS Version :6_1_7601
Service Pack : 1_0
Product :768_1

I don’t know much abut IT. Pls help me
Thank you

By: dhaval

dhaval — Sun, 25 Mar 2012 11:23:07 +0000

pls help my pc show error ….

this problem show only where i installing game or playing game otherwise not.what can i do?????

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: c000021a
BCP1: 8C1A1608
BCP2: 00000000
BCP3: C0000001
BCP4: 001004C4
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump32512-17316-01.dmp
C:\Users\DHAVAL\AppData\Local\Temp\WER-41324-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0×0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

By: Anthony

Anthony — Tue, 20 Mar 2012 17:01:05 +0000

@Tattoo – First thing to try is to press the F8 key during startup and see if you can still boot in Safe Mode.
If that does not work, you will need a Windows recovery CD or Setup CD, so you can do a repair after booting from that.
If the Safe Mode option works, you can check the Device Manager for devices in error, and check the Event Viewer for indications of the cause of the blue screen.

By: Tattoo

Tattoo — Tue, 20 Mar 2012 14:39:43 +0000

Hey, i got this blue screen problem. Everytime i try starting up my computer the blue screen shows up and the computer shut down, how do i fix this?

Tanx

By: Anthony

Anthony — Wed, 14 Mar 2012 14:56:31 +0000

@Bobo – I checked the minidump files you sent me with the windows debugger, and the majority is related to the nvidia video driver (nv4_disp.dll). So try updating the driver, or try the original video driver if the latest does not work.
And since you seem to have erratic blue screen errors, also check if you are not overclocking the RAM or video card, as that can also cause such errors.