No Audio Device in Windows

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33 Responses

  1. Anthony says:

    @Pete – Sorry to read about your audio problems with your XP computer. You are certain there is no audio device in the Device Manager? Just make sure you also check the obvious, speakers, audio cable etc. Other than that, disabling the onboard audio and installing a new sound card should really work. What happens when you install the card and then the drivers? Any error messages?

    If it is a software problem (XP related), it might mean you need to do a fresh install of Windows XP, and use the original HP drivers for the onboard sound.

    If that is not possible, you could consider a USB based external sound card. There are small, cheap USB sound dongles on the market (Sweex, LogiLink, and more). And even better quality ones from Creative, ASUS, M-audio, and others.

  2. Pete says:

    Hi Anthony, I have the same problem mentioned above: No audio device. I have a WinXP and a few weeks ago suddenly lost audio. My PC is HP (year 2005). I have tried every kind of suggestion I could find on the internet. My PC has originally onboard audio installed and I even bought a new sound card hoping it would solve the problem. I disabled onboard audio in BIOS and installed the new sound card – did not help. I went through all the audio settings in device manager – it looks everything works as it should be. I tried system restore to an earlier date when the audio worked fine but without any help.

    I use this computer only for editing home videos which is now impossible without sound therefore I would not be keen on making a full system recovery as I would loose all the updates I needed for my video editing software to be able to work properly and now there is no updates or support is available for this old video editing software.

    Any suggestion would be greatly appreciated to solve this annoying problem. Thank you.

  3. Anthony says:

    @Storm – That HP laptop model has 2 possible audio chipsets. One is the conexant audio for which you will need this driver.
    The other is the realtek audio, for which you will need this driver.

    You can find out which one you have by opening the Device Manager and checking the details tab in the device properties. Alternately, you can run dxdiag.exe from the Start menu and see if the manufacturer is listed in the Sound tab.

  4. Storm says:

    I have the same problem Cary, no audio output device is installed, I have a HP Pavillion dv6748 Vista Laptop
    Can you tell me the right drivers/ etc. I should download?
    Also do I have a sound card / sound chip if so what would their #’s be?

  5. Anthony says:

    @Cary – If there is no audio device detected, it generally does mean that there is an issue with the device detection. Assuming that there is an audio device (either onboard, so make sure it is not disabled in the BIOS, or through an internal or external sound card), the problem can be with the chipset drivers or the audio driver.
    Are you completely certain you have the right audio driver? And what happens when you run the installer, any errors or problems reported?
    If you can list the exact model number of your Dell PC, I can help point you to the right drivers to install.

  6. Cary says:

    Tried all that. Still get message no audio device. Audo Sounds in control panel shows no audio device detected. I have an older 05 Windows XP Dell Dimension XPS gaming desktop. Help!

  7. Anthony says:

    @Carly – Glad you fixed it, and thanks for sharing the solution so other readers can benefit from it!

  1. March 22, 2017

    […] No Audio Device in Windows – PCauthorities.com – Hi, I am having a problem with sound on my computer which is running Windows XP. I get a “no audio device” message. When I click on Device Manager, there is under … […]

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